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Privacy policy

Privacy policy

Democracy 3.0 is non-partisan and independent. We were established to promote the Common Good and we are committed to supporting campaigns that are consistent with our values.

Our website address is:

1. Who are we?

Democracy 3.0 was created by Remake Nation Ltd, registered in England (13054662) at the registered address Whitestone House, Whitestone, Exeter EX4 2JY.

We are fully committed to protecting the privacy of everyone using our platform. We strive to provide a safe, secure environment in which your personal information is held. This includes information which could identify you personally, like your name, contact information, or anything else which might be identify you.

2. What personal information do we collect?

If you’re filling in contact forms on our website
We always ask for consent when adding people to our lists and you should know what you’re signing up for.

The information you provide will normally be used to help campaign creators understand the nature and scale of their support base. If you provide your consent, you may be asked to contribute towards the cost of professional campaign support or for other purposes, generally based on the campaign you have already supported.

Again, if you provide your consent, we may also bring to your attention other campaigns that you may be interested in supporting, based on your specific preferences.

The campaign creator promoting a cause you support will not have access to any of your personal data unless you give specific consent to us providing them your data with any contact information appended e.g. email address, phone number and so on.

We may also from time to time invite campaign supporters to take part in survey research, in which case your responses would be aggregated so that your identity could not be disclosed.

3. What information is collected automatically?

If you’re accessing one of our websites
We collect IP addresses of users of our websites and we may also store your browser’s environment variables. Note that this is freely available when you browse the web and contains information like your operating system, the device you are on, the browser version and so on.

This information is kept partly for security reasons to allow us to block fraudulent use of the platform, but principally to help improve the impact of the site as a campaign platform by enabling us to understand your user experience when you visit our sites, for example serving up different web pages if you’re on a mobile vs. a tablet vs. a laptop.

4. Information we receive from third parties

There will be occasions where our campaign creators or the organisations with which they work request that we contact individuals on their databases.

There may also be instances where we have lawfully received your data from a supplier who has lawfully collected your information and has the right to sell this on. In these instances we would be contacting you as an unknown third party.

5. How do we use personal information?

To aggregate supporter numbers
for example, where you indicate your support for a campaign, we will only publish your name where you give permission for us to do so

Where we have your consent
If you have signed up with us for marketing, or to receive emails either from us or from campaign creators

Where we have a lawful interest
If we have received your data from a third party who has the right to sell it on to us

Where we have a legal obligation
Personal information may need to be stored or used where we have a legal obligation to do so

6. How long do we keep personal information for?

We will only keep personal information for as long as reasonably necessary but as brief a time as is needed.  This will depend on the length and uniqueness of any specific campaign and what permissions a campaign supporter has given. 

With whom is personal information shared with?

We try wherever possible to manage all personal information in-house but need to share personal information with trusted third parties where they are retained to provide services necessary for the operation of our platform, such as our email client and payment handling service.

We will only share personal information with other third parties where explicitly given permission by you to do so.

As we continue to develop our platform, we may sell or purchase assets. If another entity acquires Democracy 3.0 or merges with us, or if any reorganisation proceeding is brought by or against us, your personal information may be disclosed to such entity. 

Where required we share personal information with third parties to comply with a legal obligation.  The circumstances of this will be:

  • if we believe, in good faith, that an applicable law requires it
  • at the request of governmental or legal authorities conducting an investigation
  • to verify or enforce our Terms of Use or other policies
  • to detect and protect against fraud or technical or security vulnerabilities
  • to respond to an emergency
  • or otherwise to protect the rights, property, safety, or security of third parties, visitors to our website, our platform or the public.

What happens if you ask that we stop processing your information?
If you withdraw consent for processing your personal information, we will remove all your personal information from our systems.

Do we use Cookies to collect personal data on you?
To provide better service on our platform, and ensure that we prevent fraudulent multiple support for campaigns, we may use cookies to collect your personal data when you browse.

Is my personal information transferred outside the EEA?
All the data you provide us sits on secure servers hosted by global data providers, and so your data may be transferred outside of the EEA. Where processed outside the EEA, we ensure that transfer is lawful and that there are appropriate and robust security arrangements in place.

7. What are your rights?

You have a number of legal rights over your personal information. Further information and advice about your rights can be obtained from the relevant data protection regulator for your country.

1. The right to object to processing
You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).

2. The right to be informed
You have the right to be given clear, transparent and easily understandable information about how your information is used.

3. The right of access
You have the right to access your information if we’re processing it plus certain other information (similar to that provided in this Privacy Policy).

4. The right to rectification
You are entitled to have your information corrected if it’s inaccurate or incomplete.

5. The right to erasure
Also known as ‘the right to be forgotten’, in simple terms, and subject to some exceptions, this enables you to ask for the deletion or removal of your information where there’s no compelling reason for us to keep it.

6. The right to restrict processing
You have the right to block or suppress further use of your information. When processing is restricted we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

7. The right to data portability
You have the right to obtain and reuse your personal information for your own purposes across different services.

8. The right to lodge a complaint
You have the right to lodge a complaint about the way we handle or process personal information with your national data protection regulator.

9. The right to withdraw consent
If you have given your consent to our use of personal information, you have the right to withdraw that consent at any time.

We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:

  • baseless or excessive/repeated requests
  • or further copies of the same information.

Alternatively, we may be entitled to refuse to act on the request.

Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within 28 days of receiving your request, but if the request is going to take longer to deal with then we’ll let you know.

10. The right to unsubscribe
If you have given your consent to our use of personal information, you have the right to unsubscribe at any time; to do so please contact us at: using request to unsubscribe in the subject line. 

How will we contact you?
We may contact you by phone, email or social media. If you prefer a particular contact method, just let us know.

How can you contact us?

If you have any enquires you can contact us at: or by writing to us at:

Data Protection Team

Reclaim the Media Limited

32 St James's St